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I went to the one in Glendale Heights IL.We wanted burgers and decided to stop here since we've never gone.

It took us about 10 minutes to get seated and it wasn't even packed. The table was dirty when we got there not to mention the stick floor. We sat there waiting another 20 minutes for someone to take our orders. We were never even brought drinks.

Another group was seated two tables away from us. They got their drinks and placed their orders. The waiter looked at us and walked away. We tried signaling him down but at that point we gave up and just got up and left.

The same waiter looked at us when we left and so did the cashier but they never said anything. We ended up going to the McDonalds across the street.

I am never going back to Steak N Shake.That place sucks.

This person wrote the review because of order processing issue of steak n shake burger from Steak N Shake. Reviewer claimed that he or she wants Steak N Shake to read this review and look into the issue (if any).

The most disappointing in user's experience was staff and rudeness of employees. If you have a chance, please immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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