Not resolved
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Quality of Food
Value for money

Waited in the Drive-Thru for 9 minutes before my order was taken then pulled up to the order board what it another 5 minutes after repeating it three times they still can hear me pulled up to the window. A person named Lauren at least that's what she said.

Then the manager Kenny Jones if that was him, because he didn't have a head set on or else he could have captured the order had a satisfied customer and a good review but instead this. All this took place at Steak and Shake in Union City, Georgia 30291

Product or Service Mentioned: Steak N Shake Drive-through.

Reason of review: Poor customer service.

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