Springfield, Illinois
4 comments
Featured on Facebook Not resolved

Took my wife to our local Steak 'n Shake here in Springfield, Il.Store #1201209.

We ordered 2 Snack Pk Stk. while setting there I caught an add about there French Onion Soup on one of there table adds, $2.99 or add $1.75 to any sandwich 'n fries. So I ordered one, not bad. However when I got my bill they charged me the $2.99.

I showed our waitress the advertisement price of the $1.75, she took it to the manager, the manager came back to me and told me it didn't apply to the snack Pk's. Not what the add said I told her.

See picture I posted.It just upset me so here I am posting it and getting it of my chest.

Review about: Steak N Shake French Onion Soup.

Review #813057 is a subjective opinion of a user.

PRODUCT OR SERVICE Steak N Shake French Fries
Reason of Review / Monetary Loss Pricing issue / $1
Preferred solution Not specified

Had an Experience with Steak N Shake?

Submit review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Anonymous
#1170688
uh, screw the fine print/snack size BS vs. what constitutes a sandwich under these stipulations--what about the "'n fries" portion? nowhere on your receipt does it state you ordered said necessary fries.
.....yeah. go champ! you tell 'em. over that...$1.00 you're claiming as your monetary loss.
Anonymous
#1135884
Yeah. You really don't have a valid complaint. You ordered a snack pack, not a sandwich. Coupons are about up selling and businesses count on the fact that the profit margin on the sandwich makes up for the loss on the soup. You ordered something that isn't on the menu as a stand alone sandwich and, therefore, doesn't meet the criteria for the coupon. It's your responsibility to inquire as to the deal restrictions before you order. You tried to pull a fast one, or assumed you could guilt them into a discount, and then cropped out the fine print you didn't read (obviously). $3 for French Onion soup and your complaining? You are complaining about $1.24 when it was your error?
Anonymous
#1132948
It clearly says you can add it to any SANDWICH for $1.75, not any snack pack. Sounds like you were hoping to take your wife out for a really cheap date, what with ordering the snack and then trying to get a discounted soup on top of that. Cheapo!
Anonymous
#1132721
Why did you rip off the fine print of the ad ad where it would prove you wrong before taking the picture?

You May Also Like

"This is my hamburger bun. When I asked for a new bun not even for my order to be remade or any money taken off but just a new bun the..." Read more
"Tonight, we just made a special trip out to get a couple shakes. We placed our order which was almost $8 for 2 shakes. Okay! No problem! We pull up..." Read more
"The "burger" was thinner than deli sliced ham. It was so burned that it was hardly edible...." Read more
"On the menu for the double bacon cheese burger it says 4 slices of bacon. When I ordered a single bacon cheese burger which was not on the menu. Though..." Read more
"Vivamus aliquet elit ac nisl. Nunc nulla. Cras id dui. Praesent metus tellus, elementum eu, semper a, adipiscing nec, purus. In enim justo, rhoncus ut, imperdiet a, venenatis vitae, justo...." Read more
"DO NOT BUY FROM EWIGSNA! I warned you!! I bought a wig for a friend, and this is the WORST wig I have seen in my entire life. They send..." Read more
"I bought the "Big Bang" plan from presscenter.co after they send me a message on my Kickstarter. I paid $399 ! for it, supposedly a discount from a $1099 package...." Read more
"Have not received merchandise for 3 weeks going on a month. Still no mattress orBox Spring, also dresser was damaged during delay very. Manager promised to order a new one..." Read more