Steak N Shake - You gave me the wrong shake
I ordered a foot long chili cheese dog and a peanut butter cup milkshake while in the drive thru. I get home and realize that I was given a vanilla milkshake.
How do you mess that up? You simply add the peanut butter cups! The main reason I go to steak and shake is for the milkshakes but if you can't give me the right shake I'm not going to give you my business anymore. I was the only car in the drive thru at 1:45 in the morning on 5/20/17.
So frustrating, and this isn't the first time my order has been messed up at this location. I'll just start going to Checkers down the street.
Reason of review: Order processing issue.
Monetary Loss: $4.
Preferred solution: Full refund.
Steak N Shake Pros: Footlong hotdog.
Steak N Shake Cons: Getting the wrong milkshake.
Location: 120 Lauren Ln, Woodstock, GA 30189, USA
Thank You for Your Reply! We are processing your message.
Comments
Please avoid publishing any personal information and promotional content
How do you not take a single sip of your shake until you get home?