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3.0

I ordered a foot long chili cheese dog and a peanut butter cup milkshake while in the drive thru. I get home and realize that I was given a vanilla milkshake.

How do you mess that up? You simply add the peanut butter cups! The main reason I go to steak and shake is for the milkshakes but if you can't give me the right shake I'm not going to give you my business anymore. I was the only car in the drive thru at 1:45 in the morning on 5/20/17.

So frustrating, and this isn't the first time my order has been messed up at this location. I'll just start going to Checkers down the street.

Reason of review: Order processing issue.

Monetary Loss: $4.

Preferred solution: Full refund.

Steak N Shake Pros: Footlong hotdog.

Steak N Shake Cons: Getting the wrong milkshake.

Location: 120 Lauren Ln, Woodstock, GA 30189, USA

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How do you not take a single sip of your shake until you get home?

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